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TotalSolution
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Let's talk about your counter

Demos, hardware quotes, migration questions or a second opinion on a system you already run. Pick whichever way suits you.

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Tell us a little about your business. We'll reply with a recommendation and a written quotation.

Your details stay with our team and are never shared. We usually reply within one working hour during business hours.

Head OfficeSedawatta, Colombo, Sri LankaOpening hoursMon – Sat, 8.30 AM – 6.00 PM
Questions

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How long does a full installation take?

A standard retail or restaurant setup is live within four working days: consultation on day one, database and hardware preparation over days two and three, and on-site installation with cashier training on day four. Multi-branch distribution and factory ERP rollouts are scoped individually.

Does the POS keep working when the internet drops?

Yes. Our cashier terminals are offline-first: billing, printing and stock deduction continue locally during an outage, then sync to the cloud automatically once the connection returns. Nothing is lost and no counter stops.

Can the system bill in Sinhala?

Yes. Item names, receipt layouts, cashier screens and reports all run bilingually in Sinhala and English, so staff work in whichever language they are fastest in.

Do I have to buy hardware from TotalSolution?

No, but most clients do. We import thermal printers, barcode scanners, cash drawers and touch terminals directly and supply them with a genuine replacement warranty, which means one point of contact when a device fails. If you already own compatible hardware, we will test and configure it.

What happens after installation?

You stay on our technical hotline with remote assistance and hardware warranty support. Your nearest branch (Colombo, Kandy, Polonnaruwa, Kirindiwela, Embilipitiya, Badulla or Monaragala) handles on-site visits when remote help is not enough.

Can you migrate data from the system I use now?

In most cases, yes. We routinely import product catalogues, supplier lists, customer credit balances and opening stock from spreadsheets and from other POS systems. Bring us a sample export during the consultation and we will confirm what carries over.

Branch desks

Or contact your nearest branch directly

Colombo · HQKandyPolonnaruwaKirindiwelaEmbilipitiyaBadullaMonaragala

Western Province · Head office

Active

Colombo

Colombo Commercial Hub · Sedawatta / Grandpass / Peliyagoda

  • Central technical operations & ERP consultations
  • Supermarket, restaurant & retail POS deployments
  • Islandwide hardware dispatch & warranty service