Terms & conditions
Last updated: 2026
This website
The content here describes our software suites and services in general terms. Module lists, hardware options and prices are indicative and may change. Nothing on this site is a binding offer; your written quotation is.
Quotations and pricing
We do not publish prices on this website. Every deployment is quoted individually, because the figure depends on the number of counters and branches, the modules you need and the hardware supplied. Your written quotation is the binding figure, and is valid for the period stated on it.
Installation and training
Standard deployments include database setup, receipt branding, on-site installation and cashier training as described in your quotation. Timelines assume the site is ready (power, network and counter space in place) and that your staff are available for training on the agreed date.
Hardware warranty
Hardware supplied by us carries the genuine manufacturer or supplier warranty stated on your invoice. Warranty does not cover physical damage, liquid damage, power surges, unauthorised repair or use outside the device's rated conditions.
Software licence and support
Software is licensed, not sold. An active licence includes updates, cloud sync where applicable, and hotline and remote support. The licence covers the sites and counters named in your agreement.
Your data and backups
Your business data belongs to you. We maintain backups as specified in your agreement; you remain responsible for keeping your own copies and for the accuracy of data your staff enter.
Governing law
These terms are governed by the laws of Sri Lanka. For anything you need clarified, contact info@totalsolution.lk or call 070 100 0044.